A 25% downpayment is required to secure your booking.
The reservation fee will be deducted from the total bill.
02.
Payment Terms
Full payment must be settled on or before the event date.
Accepted payment methods for onsite payment: Cash, GCash, and Bank Transfer.
03.
Confirmation of Reservation
Reservations are considered confirmed only upon receipt of the reservation fee.
Once the reservation fee is settled or the booking is fully paid and the client has signed the contract, the reservation date is officially confirmed and cannot be cancelled.
Rescheduling requests may be submitted and will be reviewed by the admin.
04.
Cancellation Policy
Reservation fees are strictly non-refundable.
Cancellations made 30–60 days before the event may be rebooked/rescheduled once, subject to availability.
Same-day booking cancellations that remain unpaid will be automatically cancelled.
Failure to visit the venue during your preferred visit schedule will result in automatic cancellation of the booking.
No-shows on the reserved event date will result in forfeiture of the reservation fee.
05.
Rebooking / Rescheduling
Requests for event rebooking must be made at least 30 days prior to the reserved date for full-package events. For room and amenities rentals only, rescheduling requests must be made before the reserved date.
Approval of rebooking depends on schedule availability and if the conditions for rescheduling have been met.
The client's first successful rescheduling request is free of charge. Any additional rescheduling requests may be subject to a penalty fee.
06.
Changes in Reservation
Any changes in the number of guests, date, or other details must be communicated on the day of your preferred visit schedule or at least 14 days before the event.
Additional charges may apply.
07.
Client Responsibility
The client is responsible for providing accurate information.
Damages incurred during the event/service shall be charged to the client.
